Purchasing through the official website allows you to have a one-year product warranty from the checkout date. If customers need to use their guarantee, they must fill a return form. For further information, visit Returns and Refunds page.

Each XCV product is sold with an authenticity card to certify its originality through a serial number. The originality of XCV products is also guaranteed by online shopping on the official website xcvmilano.com. We however advise you to avoid buying our products for sale on other websites, often registered with a XCV domain name - or small variations - plus generic words such as 'bags' or 'outlet', as they mostly can be fraudulent. To report a counterfeit product or suspicious website, please contact us.

Each XCV product is sold with its own care instructions.
 In order to preserve and protect the original appearance of the purchased product, we gently recommend you to:

- Avoid prolonged exposure to extreme heat, humidity and UV lights;

- Clean and dry the product with a soft, dry and non-abrasive cloth if it comes into contact with water or other liquids and let it dry naturally, away from heat sources;
- Avoid contact with detergents, products and cosmetics containing oil, alcohol and solvents;
- Store the product in its cloth and/or dust bag in a cool and dark place if not used for a long time.

Each XCV product is made with the only use of fine leathers, coming from animals bred in Italy. The leather has been selected according to material’s suitability for use in mind. However, as it is 100% natural leather, any marks and irregularities do not represent imperfections or defects but an added value that characterizes and makes our product unique.

XCV products are entirely made by hand by our craftsmen in Italy, according to processes and knowledge handed down from generation to generation. Our network of artisans is focused on leather crafts and has been meaningful in the luxury leather goods and Haute Couture trade for several generations. It contributes to actively advance the Made in Italy firm and make it unique worldwide.